FREQUENTLY ASKED QUESTIONS
Do you have any questions? We are here to help you.
THE TUKAOS HOUSE
HOW TO JOIN TUKAOS?
Submit your application by clicking on the link below. Our human resources department will contact you as soon as possible.
HOW TO FIND OUT MORE ABOUT TUKAOS?
Click on the link below to find out more about Tukaos.
ARTICLES
HOW CAN I FIND OUT THE RETAIL PRICE/STORE AVAILABILITY OF A PRODUCT?
Our sales managers will be happy to advise you using the following web form.
HOW CAN I CUSTOMISE MY TUKAOS PIECE?
Marco Dionne will be delighted to know your measurements, the details and embroidery of your personalised design. Until then our sales managers will guide you to achieve the best results.
WHAT ARE THE STANDARD DELIVERY TIMES FOR PERSONALISATION?
All our custom designs are handmade by skilled craftsmen with the utmost respect for tradition in the manufacture of textile pieces. Each order is unique and requires special attention and expertise. As a result, delivery times may vary. On average, a standard order takes 3 weeks to complete.
ORDERS
CAN I PURCHASE A TUKAOS ITEM ONLINE?
In order to preserve Tukaos’ exclusivity policies, the company processes orders on a personalised basis for each customer. Our sales managers will be happy to advise you using the following web form.
HOW CAN I PLACE AN ORDER REMOTELY?
Please fill in the form here.
HOW CAN I RETURN A TUKAOS ITEM?
Please refer to the returns policy provided at the time of purchase or contact the person responsible for your order.
PRODUCT CARE
HOW TO CARE FOR MY TUKAOS ITEM?
Your Tukaos item has been made with the utmost care according to traditional handicraft methods. Find out how to care for it properly by following the link below.
